banned for disrupting game play but i hardly played yesterday

Hello, i came on today to try and play but found out my account was banned due to disruption, however i was hardly on yesterday and barely went to undercity where i then went afk and disconnected from the server? i am confused to as why i was banned in the first place? i also donated to skip que to play and not be banned. Any insight would be helpful?

Bans are typically based on evidence from tickets, which means it's almost never from the same day and usually in the past 2-3. You can try appealing it under My Account -> Support.