ban sangri

Good evening. I just tried to connect to the server and it tells me that my account is temporarily blocked. I would like to know why it has been blocked since I do not use a hack or disrespect any other player. I expect a response given that I was being a regular player back on the server.thank you very much.
my player name is sangri orc lvl80 and a dk lvl 58.tube to start from 0 since when I returned they had stolen everything I had in this account and now they ban me for no apparent reason without knowing or communicating it to me

you can read ban reason here: https://www.warmane.com/account

If you did nothing wrong go here: https://www.warmane.com/account > support > create ticket > ban appeal

If you are not able to open such ticket, send an email to [email protected] instead