Premium and coins not showing up?

I am fairly new here and i decided since im sinking a decent amount of time and plan to sink in quite a bit more a donation seemed like a decent idea getting the premium membership and some coins to spend on the marketplace. Seemed all well and good to me. Ive been waiting now for over an hour. No recipt, although it is showing it as pending on my credit card (2 times pending in fact only did so once) Im just wondering if something went wrong and maybe see if there is any direction to move towards getting it rectified?

It sometimes takes a while to process, if it doesnt appear after a day contact [email protected] and paymentwall

Thank you for that, since it had said 30 mins i was starting to get a bit concerned. Ill be patient then