Can't make a new char?

hi,

trying to make a new char but only get "error creating character". i have deleted chars on my accout so i don't have to many...
Please help me.

Change the hairstyle and characters characteristics, there's a certain hairstyle, color style or whatever that causes you to be unable to create it. You can change it later in game via barbershop.

Thx mate! T/C