[ANSWERED]Xmog problem

i have problem with my account i cant see xmog
- i delet the cach same problem
- i tryed without addons same problem
- i loged with my friend account wase ok so the problem its not in the game files
- ppl can se my xmog but i cant see any xmog
- i tryed to use opti-in to transmog disable on/off alwys same problem
- i loged with a other pc same problem
- i am not using WOD version
- i talk to many GMs no one helped me

Please try to reinstall the whole game.

The only option that comes to mind.