Banned for no reason

Hello, today when I connect to play I realize that I am banned for 4 days, supposedly by ninja in the dungeon. And it turns out that I haven't participated in any dungeon, just participate in the dungeons to level up with my lowest character. I was looking for a post where I could see the real reason for my ban. my characters are Atunconpan, Blaxt and Puertaa

https://www.warmane.com/account > support > create ticket > ban appeal

You can ninja loot in low level dungeons aswell. You probably took an item not for you.