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I know I should have used 2fa, but it's too late for that now. someone hacked my account and took all of my gold. there was plenty, over 200k combined on all chars and they took my primals and expensive items i was trading like lightwave leggings etc.
Is there anything that can be done now about it?
Only thing you can do is enable 2fa and start over.
Sucks.
Make a ticket/write an email and maybe you will get your gold back.
http://forum.warmane.com/showthread.php?t=346180
Also look if there is no new macro to spam some kind of advertisement...
You can do that, but don't get your hopes up, you wont get anything back no matter what. If you had site and ingmae 2fa enabled and you were "actually" hacked then maybe.
making a ticket is a waste of staff's time. their terms of service is clear about such things.Quote:
Originally Posted by Reze
"SITE ACCOUNT
THE USER MAY REGISTER A REGULAR ACCOUNT AND PASSWORD FOR THE SERVICE FOR FREE. YOU ARE RESPONSIBLE FOR ALL ACTIVITY UNDER YOUR ACCOUNT, ASSOCIATED ACCOUNTS, AND PASSWORDS. THE SITE IS NOT RESPONSIBLE FOR UNAUTHORISED ACCESS TO YOUR ACCOUNT, AND ANY LOSS OF VIRTUAL ITEMS ASSOCIATED WITH IT."
https://www.warmane.com/policies/terms
It's not a waste of time, that's a legit ticket.
Even more so if they used your account to advertise too which is perma ban.
I'm speaking from experience, made a ticket to report that I wasn't advertising, didn't even mention the lost gold which I was surprised to get back as a bonus.
Maybe depends on circumstances but OP can still try.
My char got deleted too, omg,i just started playing with my boyfriend, it was my first char. Enchant was so hard to lvl up, i cant believe.
I need help too, i want my char back.