Huge bug with character in my account
Hey everyone.. first time ever posting something here...
I really need help to fix a huge bug happening in my account. I will explain it now, hope you can understand me since is a bit messy to explain whole thing... oh and before i forget, im writting this here since not even the Ticket box in-game is big enoght to explain to a GM xD ...
I have 2 accounts, my main and this (my secondary), In my main I had a lvl 58 rogue with heirlooms, and yesterday I created a rogue in this secondary account just for fun, since i wanted the same name (because i didn't find any other name that i like for a rogue xD) I decided to delete rogue from main account, I started the rogue in secondary account until lvl10, then I remember I had heirlooms on my deleted rogue so I came to website and used "recover char" feature. When I logged the restored rogue in main account i got message to rename it, so I had to choose another name, I did...
And here is where bug starts....
I logged in to my lvl80 char in secondary account to send heirlooms + bags to my new lvl10 rogue and I can't send him ANY kind of mail, I tried with gold, just text, items, everything, and I only get a message that sais "Cannot find mail recipient" which i guess it means "your char don't exist", I tried sending mails to my rogue lvl10 from other chars and others accounts and no one can send me anything, they are all getting the same message... BUT when i log my rogue lvl10, I can send mail with him to any char and to any account.
I already tried fixing it by deleting cache and wtf folder, trying relog, exit game and back in, etc.. everything I could by myself but the bug is still there.
Hope its not that messy to understand me, Please I really need help from a GM to fix this, or if any player knows how to, let me know!
Thanks!.