Recover character deleted

GM,
Today 11/04/2020 I have been able to recover my account that I lost a few years ago because I did not have access to the email with which the account was registered, approximately in 2016. However, at the time of logging in I have given note that all my characters were deleted:
In this account I had two characters:
- Achorada / Hunter lvl 80 with 6.2K GS
- Muebleoalgo / Warlock lvl80 with 6.3K GS
According to the warmane portal, there are some purchases made with the account, even the heroic warlock weapon. On the Ragnarok server.
Is there a way to get my characters back?
Thank you..

Do you remeber when did you stop playing?

in 2015, in my accounts movements said that in 2015 I bought some gears for my warlock. The Heroic One hand sword from LK.

is your account premium?
In that case you may contact "support team" by opening a ticket on website to find out if it istill possible to recover your old characters (chance are pretty low)
https://www.warmane.com/account > support > create ticket > general enquiry

If your account is not premium you may send and email to [email protected] (in this case your chance is even lower)