Authentication problem, and a request to remove my cool down.
First of all, i want to report a problem with the email Authentication. I wasted 3 hours with my friend tried to gift me 10 coins. We hooked the Authentication to his email. This caused his account to be locked and be unable to be unlocked. We had problems with the Authentication codes that were flowing trough his email. Every single code was "expired". So after 20 attempts we finally logged into his account. Then i hooked his account to my phone, because the email is kinda buggy. This is the problem that i wanted to report. The Google Authenticator works perfectly, can't say the same for the email Authenticator.
Second, is it possible to ask for a cool down remove? I need 10 points to buy gold in order to help myself level up with a better gear and level my professions faster. If i hit level 80, those 10 coins will be useless to me. The things that i can buy with gold in-game mean more value to me than whatever the website shop can offer. I need the gold during my leveling, after that the coins will be useless to me. And since i have nothing to do during those 3 days, i will level up. But my experience is ruined by the hordes that keep killing me all the time. I need to boost myself with better gear, for that i need gold.
So, i'm not here to scam someone. I understand that Warmane made this system work in this way for security purposes. The coins are gifted by a person who knows me in real life and he is actually my colleague. He plays rarely, and he gifts me the coins for free. Besides, this topic is posted by my main account. My IP is visible, my characters are visible. And all accounts that are logged by my IP are visible. This topic is not scam attempt. Besides, we talk about only 10 coins. In case there is a positive reply to my topic, his character name is Slimerat. No need for acc name.
Don't tell me that "it's not possible". A good server is built by good community, i talk about both staff and the players. Of course i read similar topic to this one before i post. So staff member said that i donate to support the server. I will ask, what the server did for me? The support section must exist exactly for topics like this one. When a player asks for something, he must get it. By saying that, i don't mean a player who asks staff member for 400k gold. There are situations in which the player must be assisted beyond the rules that exist. For example in my case i'm trying to get the 10 points gift for my friend. But the system prevents me from getting them in order to protect his account(which is good). But it costs you 1 minute to go to the DB and remove my cool down while you know i'm not a scammer. I'm expecting an answer. Thank you for your time.
