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Hello good day. An error has occurred in the purchase that I made .. wanted to change my name and select the change of race. I recharged 50 euros to change my name and buy other items from the store. Could you help me to solve or cancel the name change please.
i don't speak english .. i'm using a translator
http://prntscr.com/x7ffkg
I believe, that the service can't be refunded. You have to be more careful in the future. Double check what you wish to buy, before confirming purchase. You can create ticket via MY ACCOUNT -> SUPPORT and select General Enquiry via New Ticket.
I believe you can use the race change feature and change the name in the process, but obviously, you won't be a human anymore.
I just wanted to change my name since it costs 5 coins .. and use the rest to buy beads.