[ANSWERED]Character transfers

Hello. I no longer know who to contact and where to write. I already wrote to Warmane mail, wrote to forums, now I am writing here. A month ago, 01/16/2021, I applied to transfer my warlock Hekpomant, 70 lvl, outland, to the Frostmourne server. Until now, I cannot see my character in this world. I think he's gone. You can help me, or at least tell me where to turn with my problem, so that it has already been considered. It seems to me that my character was simply forgotten. Thanks you.

Hi,

Please write to [email protected] and report your issue.