False positive IP bans on accounts! THIS IS A REAL ISSUE!

Hello, fellow Warmane players and staff members!

Here, I'm going to hopefully explain an issue that I ran into for the second time now and after browsing the forums, seems like I'm not the only person with this issue. Do please note that this IS NOT a ban appeal by me. I'm well aware of how Warmane takes ban appeals and I've submitted my own e-mail already to them.

The issue is as such: For people that use VPN's (Which has been said many times not to do) OR that have Internet Service Providers (ISP's) that give them DYNAMICALLY issued IP addresses, sometimes tend to land on addresses that have been previously used to break the rules. Thus when logging on, their account get's instantly banned by the system.

I'm not a super experienced networking specialist, but I can say that I know a little doo dee in programming and networking, since I've set up my own networks both in my house and school. I'm simply saying this to show that I'm not pulling it out of my *** nor' am I trying to show off to others how they don't know anything.

I'm mainly going to talk about the ISP issue, since that's the one that I'm personally having trouble with and it's one that is out of my control, unlike the people who use VPNs, who can just turn them off.

The system is quite simple. To use the internet as a whole, a user needs an IP address. These are set by your ISP. They come in two types. Static and Dynamic. A static IP address is one well that's... static. A dynamic address is an exact opposite, it gets randomly given to the machine when trying to connect to a network. Usually given from a set list or pool of addresses. The issue here is that some of those addresses in that pool have been PREVIOUSLY banned on Warmane and thus when a perfectly legitimate, fair, normal, active, friendly player gets it, they get a false-positive ban on their account.

As previously mentioned, people that use VPNs can just not be dumb and not use a VPN, but people that are in my situation when it's the ISP's fault, can't really do anything, because it's the ISP who's issuing the IP's and I as a user can't choose which one I get.

I hope something can be done about this because this is the exact reason why I have been banned last year once and just today, this year as well! I understand it's a protection system for Warmane, but I'm over here playing every day, enjoying my time on the game and I get false banned. And again, I've already sent an e-mail to Warmane explaining the situation in hopes to get an answer soon, but I just really, really hope I won't have to send another one in the future.

Additional information:
Static vs. Dynamic IP addresses: https://www.avast.com/c-static-vs-dynamic-ip-addresses
DHCP Server information (the thing that issues the random IP on request): https://en.wikipedia.org/wiki/Dynami...ation_Protocol

Just never turn off your router, it eats like 3 EUR of electricity per year running 24/7.
(or get a router)

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Originally Posted by angrylol

Just never turn off your router, it eats like 3 EUR of electricity per year running 24/7.
(or get a router)

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That's literally the worst possible fix to the situation, EVER!
What would you do if the power went out?
That's like saying if your car has trouble starting, just start it once and keep fueling it non-stop.

not turning it off is the easiest solution imaginable. if for whatever reason you insist on turning it off then you'll have to deal with the possibility of landing on a banned ip. if it bothers you so much change your isp to 1 with static ips.

You said you landed on banned IP 2 times in 1 year and 3 months, idk 450 IP's. If you change your IP 3 times a year with router, it will take you 100 years or something to get banned next 2 times.
Edit, just checked how frequently I change IPs, its like 7-10 times a year, so you'll get banned 2 times in next 30 years, unacceptable.

Idk, get some "for businesses" deal from your ISP so you have static IP. Sure as hell will cost more than router+3 eur per year.

Sure sounds like you have some solution in mind already, care to share?

The lease for the dynamic IP would get refreshed every one or two weeks, with a chance of getting a different one. Still, the odds of getting a banned one should be slim (it only happened twice in over an year, like angrylol says). Not quite sure what's the aim of the thread, though, since it doesn't reach any conclusion ("something be done"?), just complains about banned IPs? Sure, you could ask Support about removing certain IPs from the ban, not sure if they would comply. But if your point is not banning IPs anymore, that's not going to happen, especially for VPN ones.

"never turn off your router because warmane uses a flawed system" -> top kek
"the lease of dynamic ips is one/two weeks" -> depends on the isp; most isps I've used in my life changed my ip address every time I rebooted the router

Warmane blacklisting residential, dynamic ip addresses is the issue here. Instabanning everybody who logs in from them is a bad idea.

No complaints about banning ip addresses from free vpns since they are practically always used for dishonest reasons.

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Originally Posted by Obnoxious

The lease for the dynamic IP would get refreshed every one or two weeks, with a chance of getting a different one. Still, the odds of getting a banned one should be slim (it only happened twice in over an year, like angrylol says). Not quite sure what's the aim of the thread, though, since it doesn't reach any conclusion ("something be done"?), just complains about banned IPs? Sure, you could ask Support about removing certain IPs from the ban, not sure if they would comply. But if your point is not banning IPs anymore, that's not going to happen, especially for VPN ones.

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The aim of the thread isn't to not ban IP's.
And yes it is a rare occurance.

The main takeaway from this is that there is a % of players, a small one at that, that are experiencing these false-positive bans that require painful RNG roll's to find out if you will or will not be perm banned.
No one knows what's the process that Support goes through when checking if a person is indeed guilty or not. If they actually check your messages or maybe they just read your ban appeal and that's it.
I really want to play here and I'm okay with writing the message to support, but I'm scared that one day I'll get someone who just doesn't care and boom, I'll be perm'd forever for a false-positive ban that was out of my control.

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Originally Posted by forsaiskakisxD

The aim of the thread isn't to not ban IP's.
And yes it is a rare occurance.

The main takeaway from this is that there is a % of players, a small one at that, that are experiencing these false-positive bans that require painful RNG roll's to find out if you will or will not be perm banned.
No one knows what's the process that Support goes through when checking if a person is indeed guilty or not. If they actually check your messages or maybe they just read your ban appeal and that's it.
I really want to play here and I'm okay with writing the message to support, but I'm scared that one day I'll get someone who just doesn't care and boom, I'll be perm'd forever for a false-positive ban that was out of my control.

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Three things:

1. it's not "a % of players," you're the first I heard of that had an ISP IP banned, the others always seem to say they were using a VPN after all;
2. it's not a false-positive, because it's the IP that's banned, not you, and the IP had a valid reason at some point to get permanently blocked; and
3. Your worry is unfounded, you won't get permanently banned yourself unless you're the one who earns the ban, not the IP.

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Originally Posted by Obnoxious

Three things:

1. it's not "a % of players," you're the first I heard of that had an ISP IP banned, the others always seem to say they were using a VPN after all;
2. it's not a false-positive, because it's the IP that's banned, not you, and the IP had a valid reason at some point to get permanently blocked; and
3. Your worry is unfounded, you won't get permanently banned yourself unless you're the one who earns the ban, not the IP.

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While I don't necessarily agree on the first point, no need to go in to detail.
Regarding 2. Yes, I know it's the IP, but since I get the IP, my account get's banned. I literally turned my internet off for 30 mins, turned it back on, got a different IP, and my account's still banned, so it's a ban on my account which is a direct result of the banned IP.

Talking about the final point, as long as they, that being Support, check the stuff well and there's no chance of me getting the punishment, I'm fine with writing the email once a year :P

That being said, I think you can close this.

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Originally Posted by forsaiskakisxD

Talking about the final point, as long as they, that being Support, check the stuff well and there's no chance of me getting the punishment, I'm fine with writing the email once a year :P

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Trust me, they are fully aware this sort of thing happens, so they aren't going to dismiss it without crosschecking the ban on the IP and your account. And if by some bizarre case it ever happened, you could send me a PM here on the Forums and I'd contact them to find out what was up, so really, don't worry.

Quote:

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Originally Posted by Obnoxious

Trust me, they are fully aware this sort of thing happens, so they aren't going to dismiss it without crosschecking the ban on the IP and your account. And if by some bizarre case it ever happened, you could send me a PM here on the Forums and I'd contact them to find out what was up, so really, don't worry.

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Awesome, then everything's resolved!
Thanks for the time to answer :)