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Hello,
I bought by mistake the item "Wrathful Gladiator's Claymore" this morning, I would like to return it and have a refund in coins.
I did not find the right section to contact you, please redirect my request to the right department.
thank you for your help
did you buy that item with coins?
Then: my account > support > create ticket > select "item misbuy" as category
I've already tried, I can't choose the "item misbuy" category, only the "Ban Appeal" category is visible.
Can you please assist me?
Best option is to open "General inquiry" ticket, explain your situation and they will either help or direct what to do.
@rikiskan22
You account is not "premium", right?
then you need to send an email to [email protected] for support
Btw how did you get the Coins? (since you are not premium)
@skullatbash I received the coins by the " coins gifting".
It's been two days since I sent an email to the address indicated, but I didn't get an answer.
can you help me?
Can you please help me ?
Wait for the reply on the mail.Quote:
Originally Posted by rikiskan22