Your IP Address has been terminated due to Suspicious Activity

I tried to seek help on my problem, for my 5 years of being a member and play smoothly on the game, now suddenly receive this note:
Your IP Address (182.253.173.171) has been terminated due to Suspicious Activity - #BF06

Please help, what did i do wrong? Can somebody help to discuss my matter?
Thank you and look forward to learn any possible way to restore my account.

thanks

Make a ban appeal using support system on website: https://www.warmane.com/account/support
If that's not available, send en email to [email protected] instead.