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Hello, I just asked for help on the forum because I do not understand why all my characters have disappeared. I did not play for a few months and by reconnecting nothing, I checked on the web but its me says I don't have a character anymore. Thank you for your response.
you were playing on "Frostmourne" realm during "Season 1"
Which started on 15-April-2020 and ended on 14-April-2021
This was the Thread about Season 1: http://forum.warmane.com/showthread.php?t=415559
"Frostmourne" realm has been resetted for the beginning of "Season 2"
(with some new features like "Timewalking" raid. More info here: http://forum.warmane.com/showthread.php?t=434018 )
You can still play with your old characters from "Season 1" by transfering them to "Icecrown" realm
https://www.warmane.com/account -> service
Select "Frostmourne - S1" as realm