Item is locked

Hello
Trying to collect purchased stuff and getting message «Item is locked»

https://i.imgur.com/l6MqD0Z.png

What's the problem?

Just pressed «Return» button accidentally, item completely disappeared, coins not returned
kekw

The item will return to your mailbox after a while.

I still have no idea how to collect it

Have you tried relogining/ clearing cache?

Quote:

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Originally Posted by comlogo

Have you tried relogining/ clearing cache?

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of course.