Can't revive on Frostmourne?

I've fallen through the floor and now I can't ress my character. I cant see any graveyard anywhere, and I can't get to my body since i've fallen through the floor. Is there any way to fix this? I wrote a ticket but it's taking long to respond.

Thanks.

From the website go into My Account>Services>Select Realm>Select Character>Set Currency:Free>Character Unstuck