Can't remove two factor authentication

Every time I go to the option to remove the two factor authentication and I put my account's username to the procedure on my email I get the following error

{"messages":{"error":["The recaptcha challenge failed, try again."]}}

so I can't remove the two factor authentication

Try doing it in a different browser.

I tried using Mozilla, Microsoft Edge, and Chrome

Try clicking the confirmation button with your mouse instead of hitting enter.