accidental purchase

Good afternoon

There was a big mistake in the purchase that was made in this account yesterday, this purchase was made by mistake by an underage person with no idea of ​​the values ​​it would generate in the exchange rate for the Brazilian real. Please request cancellation of the purchase and refund of the amount, considering that it took place in less than 24 hours.

The 24 hours refund is regarding the use of coins. As in, you can get the coins back if you got something by mistake.
From what you're saying, though, you make it sound like you're talking about a donation and wanting the amount donated back, and we don't offer that.