my trinkets that i bought from store missing

hello
can anyone help me ?
i bought both pnl hc and cts hc couple of days ago
now i cant find them at all
what can i do to take it back ??
i want my trinkets back and as a low gear sp ,i need them srsly
i did sent mail to [email protected] but no reply(its been 2 days)
deepndarak
icecrown server

In case your account is premium, you may ask support via website:
https://www.warmane.com/account -> support -> create ticket -> general enquiry

In case your accoiunt is not premium, wait a reply from [email protected]