I just downloaded and logged in to Woltk affter a while
Logged in to see that all of my characters are missing
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I just downloaded and logged in to Woltk affter a while
Logged in to see that all of my characters are missing
1. When did you play last time?
2. On Which realm you had characters?
3. Did you look for your character just on website or even in-game by logging with a client?
If no characters are showed on website -> it means they are flagged for a rename. So you need to log with client to set new names
4. Is your account premium?
If you played on Frostmourne:
- Frostmourne S3 [April 15, 2022 - ongoing] There's no reason your character to be gone. It was most likely manually deleted via in-game by a person that has an access to the account.
- Frostmourne S2 [April 15, 2021 - April 14, 2022]: Go to https://www.warmane.com/account/services, select Frostmourne S2 as realm and begin character transfer to Icecrown.
- Frostmourne S1 [April 15, 2020 - April 14, 2021]: Transfers from Frostmourne S1 to Icecrown are closed.
If characters are gone from other realms:
If they were below level 30, they were most likely deleted on inactivity cleanup. No restoration available.
If they were above level 30, and you don't have characters listed when you login, the chances are they were deleted by somebody who had access to your account. Either this was a "friend" or some random whom found out your login info. You can look for suspicious activity here: https://www.warmane.com/account/history.
There's a chance you may be able to recover one character for free via https://www.warmane.com/account/services by selecting realm -> Currency: Free -> Character Restoration.
Further Character Restorations requires Coins.
That will only show you important events related to your account with the website. I am not aware of a way to pull up the full in-game log in history. "My Account" page will only display the time stamp and IP of origin of the last successful in-game log in. Not a full history.Quote:
Originally Posted by OhieMitzen
Well, if you have spent several years without logging in, an in-game login from an IP address that you do not recognise is relevant.Quote:
Originally Posted by dccct
It will only show you the most recent one for in-game. The full history is retained for important account wide actions only.
You have a point. It shows you full history if you have two-factor, but I guess this user didn't.
Thanks for the suggestion :)