Hi. Where is my heroes? I was logging after a many time, i dont remeber when, but can see they in the armory? What happaned? Plase restore them!
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Hi. Where is my heroes? I was logging after a many time, i dont remeber when, but can see they in the armory? What happaned? Plase restore them!
If you played on Frostmourne:
- Frostmourne S3 [April 15, 2022 - ongoing] There's no reason your character to be gone. It was most likely manually deleted via in-game by a person that has an access to the account.
- Frostmourne S2 [April 15, 2021 - April 14, 2022]: Go to https://www.warmane.com/account/services, select Frostmourne S2 as realm and begin character transfer to Icecrown.
- Frostmourne S1 [April 15, 2020 - April 14, 2021]: Transfers from Frostmourne S1 to Icecrown are closed.
If characters are gone from other realms, and you haven't played in a while:
If they were below level 30, they were most likely deleted on inactivity cleanup. No restoration available.
If they were above level 30, and you don't have characters listed when you login, the chances are they were deleted by somebody who had access to your account. Either this was a "friend" or some random whom found out your login info.
There's a chance you may be able to recover ONE character for free via https://www.warmane.com/account/services by selecting realm -> Currency: Free -> Character Restoration. Further Character Restorations will require Coins.
More info about cleanups: Inactivity Cleanup and Gold Squish for a healthier economy