5000 Gold disappeared in mail.

So recently I got back into wow so I asked my friend to send me 5000 gold he borrowed from me back, he went to a mailbox, typed in my name, *letter* for *letter*, entered 5000 gold and hit send. It didnt appear inicially so we thought the servers are just lagging, its been a day now and the gold still wasnt sent to me, we double checked everything but it seems like the problem isnt on our side, why did this happen and is it possible to get it fixed? If so, should I just contanct warmane support? Thanks.

Your friend did not send you the gold.

I literally send the gold to myself from his computer, so Im pretty sure it should have sent.

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he went to a mailbox,

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I literally send the gold to myself

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Seems conflicting...

It was not sent or you got scammed. Either way Items and gold lost ingame wont get replaced unless you donated for it in Warmane store.
Ingame problems like this should be reported ingame with evidence to try and prove that you didn't receive the gold that was allegedly sent.