Problem in connection.

I've been having a lot of connection problems lately.
When I put username and password, it enters me correctly, but it automatically votes for me and tells me that I cannot connect at that moment.
I put the log below:
10/31 19:38:03.334 ClientConnection Initiating: COP_CONNECT code=CSTATUS_CONNECTING
10/31 19:38:03.716 ClientConnection Completed: COP_CONNECT code=RESPONSE_CONNECTED result=TRUE
10/31 19:38:03.716 ClientConnection Initiating: COP_AUTHENTICATE code=CSTATUS_AUTHENTICATING
10/31 19:38:04.099 ClientConnection Completed: COP_AUTHENTICATE code=AUTH_OK result=TRUE
10/31 19:38:04.586 ClientConnection Initiating: COP_GET_CHARACTERS code=43
10/31 19:38:04.821 GRUNT: state: LOGIN_STATE_DISCONNECTED result: LOGIN_OK
it repeats a lot until finally I can access
Any help?

No one Support Reply?

please I need a response from the administrators, before this did not happen to me