Limited time please help

guys please help i buy [Liadrin's Gauntlets of Conquest] by mistake alredy have it , now i cant bring back to vendor how i should why ?? no enchant no gem , i report problem gm , no time 1h only please i need to swtich with shoulder no time ;((( i have 5 screenshots please. it has only 1 hours to bringin back please answer..

https://imgur.com/a/Ht7sunB

please swith it with the shoulder , why i cant switch my name Belisimma

Refunds are disabled.

whyy ? item speaks i can turn back ?? why i cant now why i s this