Bought Wrong Item

Hello, yesterday, I bought Juggernaut Vitality(HC) instead of Solace of the Fallen(HC)(missclick) on my priest. I tried to use in game ticket and was told to use Support system but due to not having any banned character, system didnt let me use that. I didnt touchthe item. It is still in my mailbox untouched. How can i change or refund it (better cause it seem i couldnt use my new year code apperantly also). Ingame Nickname: Soulsilencer
Happy New Year.

Server: Frostmourne

There is no support for vote points

So the item stays and i lost my coins? :(

Quote:

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Originally Posted by hellraidermetu

So the item stays and i lost my coins? :(

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Item misbuy ticket if you used coins. https://www.warmane.com/account/support?do=new
If you're not a donor, or the ticket option isn't there, contact [email protected]

Either contact must be made within 24 hours of purchase.

Thank you Happy new years <3