A change of Heart?

Greetings, recently i noticed a problem when i tried to change my ring [Ashen Band of Greater Wisdom] to the dps one, i tried to talk to the npc Aronen, but when the quest to change appeared nothing happened if i tried to continue. And yes i got the gold to do the change and i got the ring on my bag too. Maybe i got something wrong, i got my rep in honored with The Ashen Veredict. If u can help me somehow i will be really gratefull.

Thanks for reading anyway

P.D: Character name [Darkren], Realm Lordaeron

You need to make an in-game ticket to get assistance with this.

on it, ill try to mantain up the ticket for as long as i can stay connected. Thank you for the answer.