My sfs deleted (accident)
Hello, good work, when we try to reach you via ticket from the account named (xxx), the General Inquiry title does not appear in the ticket opening section,
From the Warrior character named Makarna in the account named (xxx) 41 Shadowfrost Shards have been accidentally deleted, We have regular backups of the account, we request a rollback to this account from the last saved data in your hand, whether you want it through the backup, the item was accidentally deleted by the young child of the owner of the account, I can send all the backup files we have to an e-mail you will give. Or as I said, we request that the account or character be rolled back to the date of 29.05.2023 22:00.
When we create an in-game ticket, we get a negative response directly. The owner of the account has been playing with you here for more than 3 years. We, as guilds and friends, give you both material and moral support. We ask you for help on this issue for once.
We would be very happy if you could help us in this matter.