I cannot retrieve my password

Hi, good day!

I was gone playing Warmane for like a year, and would like to recover my account.

I remember the username and the gmail.

But when I tried to recover the password, it doesn't retrieve password.

Can anyone help me?

Here is the username: andraelee0666

https://www.warmane.com/account/retrieve -> account password

be sure to click on "RETRIEVE" button with your mouse

if it does not work, send an email to [email protected] for support