I got banned by IP for nothing

I played yesterday as if nothing had happened, I went out, this morning I came in and an error occurred when I logged in, the account was blocked but can be unblocked, this has already happened and I visited the site, it was highlighted to me that I got banned because of the botnet (I don't even know what it is) updated the page and went back to the game and everything was fine, now the problem is
I was blocked for nothing, so I want to unlock!, help, sincerely a this server Lover

Hello ,
This is a part of the security system and a normal thing which i face everyday , just login to website then log back to game.