"account locked but it can be unlocked"

My G has this problem he try crazy ways and nothin how he can fix it ? so much people has this problem same
"account locked but it can be unlocked"
"account locked but it can be unlocked"
"account locked but it can be unlocked"

Same to me.

so do i.. what's going on?

Same to me.

Same here. Damn, I don't want to play any other game! T_T

Same here. After my BOT network problem was resolved, I am still stucked on this issue.

Same here. Been trying to log in to the game for the past couple of hours to no avail. Logging out and back in to the site didn't help