item didnt reach the other char

today i sent a an item Tabard of the lightbringer from my char lvl 44 to my other char lvl 80 that i recently removed it from Trading. ( isent the item after making sure that the char is back to acc.
i tried to log in and i didnt find anything in the other char. i am sure i sent the tabard to the correct char cause my low lvl has the name saved and i tried sending other items after it and they all arrived.
how to get back the item atleast, have anyone encountered such thing ?