Reduce workload on in-game GMs with these suggestions
Before you flame me hear me out:
1). Change the default exp rate on icecrown to x1 exp, simply rightclick the exp bar to change to x7.
Reasoning:
This gives new players the ability to adjust their experience based on their own necessities, instead of having newbies think x7 exp is normal, often being stuck at a level too high for them, without the ability to train their abilities.
2). In-Game Rule Book
What is it:
Give an in-game readable book to all new players called "RULES" with Warmane's rules, all the custom content Warmane provides including instructions on how to adjust the exp rates, and how the shop works.
Reasoning:
This gives new players an understanding of how Warmane works and will significantly reduce the total number of incoming tickets. This should also give players a better understanding of what information to collect when submitting tickets.