So earlier today I got into a PvP scuffle over a mining area. A common occurrence, so no big deal on it's own. However, when I looked at my combat logs, there was zero information about the player I was fighting. I was curious as to what hit me for over 10k in an instant while wearing ~350 resilience gear. All I saw was everything else from before that, with no information about how I died. I figured this was weird, so I opened a ticket. I was told that I need to provide a screenshot. Ummmm, okay, a screenshot of *what* exactly? The combat log that showed nothing for my death? How are the GMs supposed to know that I'm showing a lack of information in such a screenshot? So, I opened a follow-up asking for the methodology they would prefer, as a screenshot that showed nothing for how I died doesn't seem very productive. The response I got was that, again, a screenshot is necessary. This is literally impossible to show, kind of like showing a picture of not a 10 foot tall pink unicorn that poops gold bars, would be me showing just an empty living room, as an example.
What the actual heck am I supposed to do to report such an issue?

