Restore account access in onyxia

Hello, I realize I may be writing in the wrong place. I don't know where else to turn. I'm writing to you from a newly created account because I can't log in to my main account. If I am wrong, tell me where to write to help restore access to the account.

because the links on the forum direct me to my personal account, and I can't access my personal account, so I had to create a new one.

I have a problem logging into my account. 02.10.2024 I logged into the game quietly. Now when entering login and password in the game writes that the data is incorrect. When trying to enter the personal cabinet on your site, writes that the password is incorrect. When trying to restore access via e-mail, no messages come to e-mail. Last time I received messages with the code
Sun, Sep 22, 2:34 PM 10 days ago. I have not changed my e-mail, password and login have not been given to anyone. help!



I have access to my e-mail account. I created it myself.

2 characters in account


yesterday, When I logged into my account I sold all the stuff from the bank and got gold from my other account, maybe I got some kind of account block. please explain and help me.


I had to create a new account to post on the forum.

https://forum.warmane.com/showthread...=1#post3196135

I wrote 1 letter to [email protected] yesterday and 5 letters today when should I expect a response? Is there a normal form for writing an appeal? https://forum.warmane.com/showthread...=1#post3196135 it says here that I have tried 6000 things and nothing helps! why did everything stop working for me at one moment? How to write to this administration and where?

Spamming them with multiple emails won't have any beneficial effect. At most, if it was me, just make them push you back for each extra email.
You will get a reply when your turn comes. There's no rushing it, no skipping the line or getting preferential treatment.