SOLUTION: For the "illegal character" error when submitting tickets.
You should avoid using Unicode characters, because the Warmane website’s ticket text input field only accepts ASCII characters.
Recommendation:
Write your desired text, then use the ChatGPT website for free to convert it — it can replace any Unicode characters with ASCII characters for you.
For example:
Unicode: “ ” ‘ ’ … ×
ASCII: " " ' ' . . . x
If a Warmane web developer is reading this, I would like to suggest:
EITHER
The input field should accept these Unicode characters.
OR
The error message should be more descriptive, because the current one does not clearly explain the cause of the error:
"Your ticket reply contains illegal characters, try again."
Instead, it should clearly state something like:
The input field does not accept Unicode characters, only ASCII characters.