I can't enter my mail adress because i changed my number

Hello, i forgot my password because it was a long and complex password and i can't access to my adress because i changed my phone number so i can't access my account anymore

the old phone number was : 06.25.65.52.06
old mail : [email protected]
new mail : [email protected]

name of the account was : eserfador
character :
-Ondine : a sham heal female draenei with a second spec enhancment, both spec 6k3gs, his last guild was Hot Spot
-Eserf : an Hpal female dwarf with atleast 5k9gs, his last guild was Hot Spot
no transmog on both

I didn't connect to this account a while ago, atleast 2 years

The account was once banned for gold purshase and you guys gave me a second chance <3

I connect with the same IP adress, from france

Here is some friend i playeda lot on the account : Bomodor, Bomoboom, Brynjolf, Hajjohnson

Tell me if you need more information i can provide

Thanks,

Remove details of your account and mail addresses. It's a public forum.

Read carefully:

Quote:

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Originally Posted by Mr. Lahey

I have lost or forgotten my email and cannot access my account

Simply email us directly for assistance - [email protected]

It's helpful if you include anything you recall surrounding the account to assist us in verifying your ownership in a timely fashion. Such information includes but is not limited to:

- Account or Forum username (not passwords).
- Current email or a guess if you have forgotten
- Character information
- General account history. For example, "I claimed the holiday gift on my Paladin back in 2018, maybe 2019?"
- Country where you connected or registered from

You may also include a new email address that you would like your account to be updated to. If we have enough information, we'll be able to update your account immediately without the need for further verification.

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