Unable to activate new account

Hello,

my friends are currently not able to activate their new accounts. They are able to create accounts, but they do not recieve authentication emails to activate them, even when using gmail adress. They tried to generate new authentication email multiple times without success. The accounts were created today and yesterday.

I noticed multiple reports regarding similar issue. Is there something they can do about it or we just need to wait for a fix?

Thank you <3.

Quote:

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Originally Posted by Mr. Lahey

I'm not receiving any emails

Authentication emails may be slightly delayed during peak times.

If after a minute you haven't received the code, double check your emails Spam or Junk folders as it may have been filtered there.

If still no authentication email has been received, we recommend double checking you're logged into the same email as the one displayed within the My Account section of the website. You could also update your accounts email to a new one as your email service provider may have incorrectly labelled the email as spam.
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If you still facing this issue, you can contact [email protected] .