Wrong purchase item

Hello

I accidentally purchased an item with points on the wrong character

Character name: Mcgregorbg
Realm: Icecrown
Item: Staff of Endless Winter

I have not used the item

Is it possible to transfer it to my druid Patkanbg or refund the points

Thank you

There is no support for point items. When it happens with a coin item, a person can make a missbuy ticket to get a refund.