Hello, I accidentally bought items for a different character.

Hello, I accidentally bought items for a different character. Is there any way to return them?

Purchased item Purified Shard of the Scale for 17.0 points 20 hours ago from 5.189.117.74
Purchased item Purified Shard of the Flame for 17.0 points 20 hours ago from 5.189.117.74

There is no support for point items, when it happens with a coin item, a person can make a missbuy ticket to get a refund.