RETRIEVE AN ACCOUNT / Email not found

Hello,

I played Lordaeron in 2019/2020 and I wanted to access my characters again. However, I don't remember my account email address. I have my password and username, but when I log in, it asks for two-factor authentication, and I've forgotten the email address... How can I resolve this?

Thank you in advance.

Tselyia

Quote:

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Originally Posted by Mr. Lahey

I have lost or forgotten my email and cannot access my account

Simply email us directly for assistance - [email protected]

It's helpful if you include anything you recall surrounding the account to assist us in verifying your ownership in a timely fashion. Such information includes but is not limited to:

- Account or Forum username (not passwords).
- Current email or a guess if you have forgotten
- Character information
- General account history. For example, "I claimed the holiday gift on my Paladin back in 2018, maybe 2019?"
- Country where you connected or registered from

You may also include a new email address that you would like your account to be updated to. If we have enough information, we'll be able to update your account immediately without the need for further verification.

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Email reply may take several days.

I send a mail, thanks for your help !!