where to apply

I have a second account, I have a username and password from it, I can give you information about what kind of character is there, but I can't log in to the mail, I don't remember the password from the mail, but I know her name, there is a password saved on the computer, but even so I can't log in.

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Originally Posted by Mr. Lahey

I have lost or forgotten my email and cannot access my account

Simply email us directly for assistance - [email protected]

It's helpful if you include anything you recall surrounding the account to assist us in verifying your ownership in a timely fashion. Such information includes but is not limited to:

- Account or Forum username (not passwords).
- Current email or a guess if you have forgotten
- Character information
- General account history. For example, "I claimed the holiday gift on my Paladin back in 2018, maybe 2019?"
- Country where you connected or registered from

You may also include a new email address that you would like your account to be updated to. If we have enough information, we'll be able to update your account immediately without the need for further verification.

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Email reply may take several days.