two server downs

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Originally Posted by shogoGky1

LAME. Would be at least nice to get an apology. Even better to get some sort of explanation. "The servers aren't able to handle 12k players so we are looking to upgrade our servers soon. Please bare with us." Just tell me that admins and I'll be sated.

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Any apology for server-side errors that are inevitable is silly. It's also not necessary to explain what the issue is. The servers encounter issues on occasion, and using time to explain what those issues are when they aren't going to change anything is time better spent doing more important things.
Anyways, as I said above, the server instability is being worked on.

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Originally Posted by Mercy

No, it does not happen very often. It's being handled. Please calm down.

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mercy we're calm but could you tell us what going on? 'we working on it' isnt enough

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Originally Posted by palishpalish2

Icecrown does not have 12k people online. Just because you are in a queue doesn't mean the server is full. It looks more like a precaution to not overload the servers all of a sudden. Even with the server down you can still see like 4-5k people online, which is impossible since the server is down for everybody.

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Doesn't update in real-time.

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Originally Posted by Mercy

No, it does not happen very often. It's being handled. Please calm down.

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You don't consider daily as very often? I do.

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Originally Posted by cMnsNc

mercy we're calm but could you tell us what going on? 'we working on it' isnt enough

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If you're worried about something awful happening - don't worry. It's just side effects of things we've been working on recently and they'll be fixed soon.

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Originally Posted by Caprisun

You don't consider daily as very often? I do.

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Chain crashes as a daily occurrence? Let's not start making things up now.

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Originally Posted by Mercy

No, it does not happen very often. It's being handled. Please calm down.

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What do you mean it doesn't happen very often, it's like we play once a month to not see it. This person asked a honest question and was given a honest answer. Why should I lie to him/her? I am perfectly calm, thanks. Now answering in the topic was not so hard, was it? Wonder why from all the colleagues you have the 12h downtime questions were ignored and no information was provided.

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Originally Posted by palishpalish2

Why should I lie to him/her?

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That's a really good question. Why would you do that?

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Originally Posted by palishpalish2

I am perfectly calm, thanks.

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Your all-caps and insult ridden post says otherwise. I'm not going to entertain this discussion further.

We're working on a solution for the issue. It's not a serious catastrophic event - don't worry about that. It'll be fixed soon.