There are some really easy fixes that can be done, increase cooldowns on horde racials, switch to pve instead of pvp, or capping horde population. The free faction change solved nothing cause as another player posted in a different thread, you lose your reputation gains, your mountsm as well as other faction related stuff if horde switch, so why would they? Plus it seems to me, the only logical reason why nothing has been done yet is 1 of 2 reasons:
1. They are still thinking of a fair and safe way to balance factions
or
2. They are making so much $ off donations from horde players being in large quantities and they are donating to skip login ques due to the huge population, especially in their faction, that they just gunna ride it out.

