Problem with the ICC ring mission

[Beranger]

Hello, I am honorable with the Cinerean verdict and it does not give me the ring mission at any time. Why is it?

Hola, soy Honorable con el veredicto cinereo y no me dan la mision del anillo, ni en amistoso ni ahora que soy Honorable, saben que paso?

[Shred]

Have you purchased that character? You will have to ask a GM with an in-game ticket to fix it for you.

[kolelno1]

I realize that this letter is a standard robot response and all bots are somehow related to buying and selling gold. but since I did not buy and sell gold I was not interested in this part of the letter. here's the text from the letter: