so i decided to donate 10$ and 20min later i got disconnected only to get a banned reply on login and i've been a member for almost 6 years in molten and just like that i got banned.... i made a support ticket and still waiting for reply... this is outrageous.....right in the weekend this happens....
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Member
Banned for Fraudulent Payment ?!
Edited: October 10, 2015
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Forum Veteran
It's because of Paymentwalls fraud check system. It sometimes happens after first donation through them. You have to wait for an answer to your support ticket. There is nothing else that can be done.
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Member
i wonder if GMs who handle ban appeals work in weekends...i'd hate to wait till monday to find out what's going to happen.
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Forum Veteran
You will probably have to wait til monday or tuesday. There are only 2 staff members who handle websites support tickets.
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Member
Perfect...
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Forum Veteran
to save you some time, you're going to have to contact paymentwall to see what's going on with the donation.
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Member
thanks for the tip, i did link my paymetnwall reference number in my ticket to prove the authenticity of my payment.
