Would love to talk with a genuine person who deals with ban stuff to help me out, or me tell who to contact about it.
(yes i did ban appeal, just got a "automatic/default response message " type of answer), (PM-ed that staff member, no response in 1 week+ , just ignoring me)
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Member
Banned for nothing. Help.
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Forum Veteran nº 69
Ban appeals are handled manually, so regardless of how it appeared it was still from a person.
I'm sure they have some generic responses since typing a reply to each one would take far too long.
If you were banned by a GM then they obviously had evidence against you, otherwise it was the anti-cheat and those bans are not appealable.
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Member
It had nothing to do with anti-cheat stuff, i was banned for wintrading which i never did, and no they dont have evidence against me (asked them to show me evidence)I didnt get any explanation, nor was i presented with any evidence, cause there isnt any simple as that. So ye its a bit frustrating as u can imagine.
I just want a genuine person who deals with this ban stuff to help me out and fix this mess.
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Forum Veteran nº 69
They aren't required to show or tell you anything, and by not doing so doesn't mean it doesn't exist.
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Moderator
"The genuine person who deals with this ban stuff" is the one who handles support tickets, and who denied your appeal.
