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Unfortunately the workload was too much for the Staff in charge of it, taking in consideration many users were not using the section correctly. Support & Q/A will still exist normally, were players can help players along with extra help from Staff when deemed necessary, as it has always been. It will stay hidden until decided otherwise.
Yes, thank you for response ... :) I'd be glad if my question about new badge items (when ZA comes) will be released and if T5 preQuests will be not necessary as it was on retail at patch we are currently at. But since Ask the staff is not visible for normal users I will probably going to recreate topic about this in Support & Q/A :)