Technical Donation issue

[andreim92]

Hello, I am having a problem with a payment that I made via a VISA card.

After I filled the card information the site said that the payment was not successful although money was taken from my bank account.


I will firstly like this thing to be fixed and get what I payed for ( 10 coins and Que skipping ) and If not possible, I would like a refund.


Account name: andreim9205

I am waiting for a reply and hope this gets fixed soon.

Thank you, Andrei

P.S. ALSO SENT MAIL TO BILLING TO FIX THIS AS SOON AS POSSIBLE.

[Anyone0]

If it said that payment was not successful, money should be automatically returned to you in about 1 week. It's a problem with Paymentwall not Warmane. If you want more information, contact Paymentwall support. If you still want to donate, I would suggest using prepaid cards like Paysafecard or Mint if those payment methods are available for you on donation window.

[andreim92]

Well, that sucks, maybe you guys should stop working with Paymentwall, not that my opinion matters, I'l buy a paysafecard soon and try with that.

Thank you !

[andreim92]

Ok, apparently I wanted to see the history of payments again and the one to Warmane disappeared ? Is that normal ? Money still not in ( I understood It can take to one week)